SPRIVO — Account & Data Deletion

This describes real, implemented app behavior (verified against source: AccountDeletionService,

LocalDataWipeService, DataExportService, and the deployed

delete-account Supabase Edge Function). It satisfies Google

Play's requirement for a public account-deletion page reachable without

installing the app, in addition to the in-app deletion flow.

How to delete your account

In the app: Open SPRIVO → Profile → Danger Zone → Delete Account.

Confirm when prompted. This is permanent and cannot be undone.

Without the app: Email info@novemade.com from the

email address associated with your SPRIVO account, with the subject

"Delete my account." We will verify your identity and process the

deletion within 30 days.

What gets deleted

When you delete your account:

• Your authentication record (email, login) is permanently removed.
• Your profile and athlete profile (height, weight, date of birth,

dominant leg, etc.) are permanently removed.

• Every sprint analysis, score, and phase/technique breakdown tied to

your account is permanently removed.

• Every training plan, workout log, personal best, re-test result, and

achievement is permanently removed.

• Every nutrition entry (and any meal photo you chose to back up) is

permanently removed.

• Every GPS run/route record is permanently removed.
• Your free-analysis usage record and cached subscription status are

permanently removed.

• Any sprint video or meal photo stored in cloud backup (an optional,

currently-unused feature — most athletes' videos exist only on-device

and are covered by "on this device," below) is permanently removed.

• On the device where you tapped "Delete Account," all of the above is

also cleared locally, immediately.

What is NOT automatically deleted by "Delete Account"

• Local data on other devices. If you used SPRIVO on more than one

device, deleting your account removes the cloud copy of your data

everywhere, but a *local, on-device copy* on a different device isn't

remotely wiped. Use Profile → Delete Local Data on each device if you

want that device's local copy cleared too.

• Your subscription itself. Account deletion signs your purchase

identity out of our subscription system, but it does not cancel an

active app-store subscription — cancel that separately in your Apple

App Store or Google Play account settings, or your subscription will

continue to renew and bill even after your SPRIVO account is deleted.

• Records Apple/Google/RevenueCat retain for their own purposes (e.g.

purchase/billing history), which are governed by their own retention

policies, not ours.

"Delete Local Data" — a separate, lighter option

If you'd rather keep your account and cloud data but clear this specific

device (e.g. before selling or returning it), use Profile → Delete Local

Data instead of Delete Account. This wipes every SPRIVO file on this

device only — your cloud account and data remain intact, and signing in

again on any device restores your history.

Exporting your data

Profile → Export My Data lets you request a copy of your account's data

before deleting it, if you'd like a copy for your own records.

Timeline

In-app deletion (Delete Account) is processed immediately — the request

happens while you're signed in and completes in the same session,

followed by an immediate local wipe on that device. Email-requested

deletion is processed within 30 days of a verified request.

Contact

info@novemade.com